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THE PROBLEM:

Behaviour change never sticks.

Investments in behaviour and culture change rarely create long-term impact.

The result? Senior leaders think you can’t change culture. HR aren’t respected. Budgets and resource are cut.

We refused to believe it needs to be this way…

WHY CURRENT EFFORTS FAIL:

People who know better don't do better.

Most methods upskill people and motivate them to change. The assumption? If people know better, they’ll do better.

But that’s not how human behaviour works.

Doing the right thing requires attention and willpower (which are limited). Once they run out, things go back to the way they were.

WHAT WE BELIEVE:

To last, culture change must be effortless.

Long-standing behaviour change can’t rely on willpower or attention. It must be effortless.

Instead of maximising motivation and capability, we must minimise effort required to do the right thing.

When this happens, behaviour change lasts.

What we do:

We create the conditions for effortless behaviour change.

We apply behavioural science to create the right conditions for behaviour change.

By making the right behaviour more obvious, easy, and rewarding, we don’t leave it to chance.

We do this through our three solutions.

Solutions

WHY DO IT THIS WAY?

Longer lasting change for less time, money, and effort.

Longer lasting.
Create more sustainable changes that aren’t reliant on people’s motivation or willpower.

Reduce reliance on sceptics.
Require less buy-in from sceptics who want change, but won’t invest effort.

Time and budget saved.
Break free from the vicious cycle of investing more, but only creating short-term impact.

Stronger credibility.
Change culture without the ‘touchy feely’ stuff loathed by many.

Solutions

Testimonials

What people say

“Charismatic, super listening skills and a real soft challenge back attitude. Made me think differently to specifics within my role… The whole process was a real refreshing approach and very helpful.”

Session delegate

“You have a fantastic way of making wooly stuff really practical and useful”

Session delegate

“This is an astounding piece of work, I really am in awe!”

Group Leader – Leadership and Talent

Research Company

“I wish all consultants were like you!”

Culture Design Session Delegate

Consultancy

“This has been one of the best days I’ve spent in this business.”

Culture Design Session Delegate

Global Retail Organisation

“Loved working with Click – credible, trustworthy and delivered above and beyond on every promise. Click are incredibly passionate and knowledgeable about what they do and built a great partnership with us – I feel like they are now an extension of our team!”

Development Lead

Global Retail Organisation

“It has been great working with the Click team on our new behaviour framework. They work at pace and deliver to a very high standard. They bring great expertise and have really helped us to create something which works for a complex, global organisation.”

Head of Leadership and Culture

Global Retail Organisation

“You have done an amazing job building something for our unique world”

Head of Training

Charity