About - Click

STORY BEHIND THE NAME

We'd had enough of buzzwords and bullsh*t.

Most consultancies make big promises to ‘transform’, ‘unleash’, ‘reinvent’, and ‘reimagine’ their clients.

Let’s face it, this is bullsh*t.

Organisations and their people deserve better than buzzwords. They deserve simple solutions built to solve their problems. Solutions that just Click.

WHO WE WANT TO BECOME

Think cult classic, not bestseller.

We want to remain a small, freethinking business that breaks away from norms to find better ways to change culture. We won't be for everyone (and that's OK).

We want to stay focused on…

Our people.

We want every person who joins Click to leave us better off than they came in.

Your people.

We want every person impacted by our work to leave better off for it.

You.

We want every client and partner to love working with us.

WHO WE SERVE

We help HR and business leaders from big businesses who want real change.

The triggers we hear?

Our clients tell us, “The behaviours that got us here won’t get us there.” Typical triggers include:

• A large-scale transformation.
• New values or behaviours.
• Reports of poor culture.
• New growth targets.
• A new strategy.

The challenges we solve?

Our clients tell us their culture is getting in the way and little seems to work:

• Some bad behaviours never seem to go away.
• Training never seems to change behaviour.
• Sceptics aren’t on board with the change.
• People are stuck doing the ‘old way’.
• There’s a big say-do gap.

Our People

Behaviour and culture change experts who think differently.

We have a small core team and a handful of specialist associates. This helps us protect our quality and keep costs low.

Matt Furness

Founder & Director
Thomas Cunningham-Fahie

Associate Consultant
Sundas Aslam

Marketing Assistant
Andika Reksodiputro

Junior Consultant
Christian Wheeler

Creative
Clare Radford

Associate Consultant
Andrew Whyatt-Sames

Associate Consultant
Lucy Dupre

Associate Consultant
Jeremy Lowen

Associate Consultant
Aleksandra Hertelendi

Associate Consultant

WHAT WE STAND FOR

Three guiding principles at the core of Click.

1. We chase antelopes, not mice.

We invest our energy in what matters most.
2. We've got each other's backs.

We are better when we are kind to one another.
3. We under-promise and over-deliver.

We always seek to exceed expectations.

Our Broader Impact

We believe businesses have a duty to serve society and the planet.

Each year, we select a charity or cause to support free of charge.

We minimise our environmental impact, by limiting printed materials and travel.

We donate £120 per month to to six charities: Médecins Sans Frontières, Oxfam, 52 Lives, The Humane League, GOSH, and Shelter. This will increase as we grow.

Testimonials

What people say

“Charismatic, super listening skills and a real soft challenge back attitude. Made me think differently to specifics within my role… The whole process was a real refreshing approach and very helpful.”

Session delegate

“You have a fantastic way of making wooly stuff really practical and useful”

Session delegate

“This is an astounding piece of work, I really am in awe!”

Group Leader – Leadership and Talent

Research Company

“I wish all consultants were like you!”

Culture Design Session Delegate

Consultancy

“This has been one of the best days I’ve spent in this business.”

Culture Design Session Delegate

Global Retail Organisation

“Loved working with Click – credible, trustworthy and delivered above and beyond on every promise. Click are incredibly passionate and knowledgeable about what they do and built a great partnership with us – I feel like they are now an extension of our team!”

Development Lead

Global Retail Organisation

“It has been great working with the Click team on our new behaviour framework. They work at pace and deliver to a very high standard. They bring great expertise and have really helped us to create something which works for a complex, global organisation.”

Head of Leadership and Culture

Global Retail Organisation

“You have done an amazing job building something for our unique world”

Head of Training

Charity