About - Click

Why we exist

Very few businesses know how to unlock the value of their culture.

Culture is a silent killer or booster of success. When we get it right, we attract, engage and retain the best talent. We get the best from people and smash financial targets.

Unfortunately, challenges like bureaucracy, politics and bad leadership get in the way. The result is unfulfilled people, potential and performance.

Despite this challenge, most who claim to be ‘culture consultancies’ are either consulting generalists or specialists who focus on just one part of culture (e.g., leadership or EVP).

Click was created to be an end-to-end, specialist culture consultancy that co-creates straightforward solutions for complex cultural challenges. Pragmatic, engaging solutions built on sound behavioural science. Solutions that just click.

Our Team

We use Associates with strong track records to deliver.

Click was founded by Matt Furness, a Business Psychologist who previously worked in leading consultancies, Lane4 and EY. Some of Click’s Associates are shown below.

Matt Furness

Founder & Director
Thomas Cunningham-Fahie

Associate Consultant
Andrew Whyatt-Sames

Associate Consultant
Lucy Dupre

Associate Analyst
Naomi Rothwell-Boyd

Associate Coach
Charlotte Hignett

Associate Coach
Annmarie Zehntner

Associate Consultant
Owen Toms

Associate Consultant
Monika Umba

Associate Digital Learning and Multimedia Developer

Our Values

Three values and nine behaviours at the core of Click.

Value for effort.

We are here to create value through:

Agility.
We adapt quickly to create greater positive impact.

Originality.
We are passionate about learning and push to find smarter solutions.

Prioritisation.
We focus on what matters most.
Actions speak loudest.

We commit to doing the right thing through:

Courage.
We demonstrate integrity, even when it’s tough.

Partnership.
We passionately pursue shared goals with clients.

Reliability.
We stay true to our word.
People matter most.

We create meaningful connections through:

Authenticity.
We stay true to ourselves and our values.

Care.
We act on our genuine concern for others.

Inclusion.
We respect and are curious about other’s perspectives.

Our Broader Impact

We believe businesses have a duty to serve society and the planet.

We protect time for pro bono work.
Each year, we select a charity or cause to support free of charge.

We minimise our environmental impact.
We commit to zero printed materials, travel only when required, and the selection of renewable energy.

We donate monthly to five charities.
We donate £100 per month across these charities: Médecins Sans Frontières, Oxfam, 52 Lives, The Humane League, and Shelter. This amount will increase as we grow.

Testimonials

What people say

“It has been great working with the Click team on our new behaviour framework. They work at pace and deliver to a very high standard. They bring great expertise and have really helped us to create something which works for a complex, global organisation.”

Head of Leadership and Culture

Global Retail Organisation

“Loved working with Click – credible, trustworthy and delivered above and beyond on every promise. Click are incredibly passionate and knowledgeable about what they do and built a great partnership with us – I feel like they are now an extension of our team!”

Development Lead

Global Retail Organisation

“This has been one of the best days I’ve spent in this business.”

Session delegate