Last updated: 29/08/25
‍
This Privacy Statement explains how Click People Consulting Ltd. ("Click", "we," "us," or "our") collects, uses, and protects your personal information when you visit our website at clickculture.co.uk (the "Website") or engage with our services. We are committed to protecting your privacy and handling your personal data in an open and transparent manner.

"Click" is a UK-based business operated by Matt Furness.

Data Controller: Matt Furness trading as Click People Consulting Ltd.
Contact: matt@clickculture.co.uk
Website: clickculture.co.uk

We may collect and process the following personal data about you:
‍
Information you provide directly:
- Name and contact details when you fill out contact forms or enquiry forms
- Email address when you subscribe to our newsletter or updates
- Business information when you request quotes or services
- Communication preferences and marketing consents
- Any other information you choose to provide when contacting us

Information we collect automatically:
- Website usage data through cookies and analytics (see our Cookie Policy)
- IP address and browser information
- Pages visited and time spent on our Website
- Referral sources and search terms used to find our Website
- Device and browser type for website optimisation

Information from third parties:
- Social media information if you interact with our social media profiles
- Business information from publicly available sources for legitimate business purposes
- Referral information from business partners or mutual connections

We process your personal data for the following purposes:
‍
Service Delivery
(Legal Basis: Contract Performance/Legitimate Interest):
- Responding to your enquiries and providing requested information
- Delivering services you have contracted for
- Managing client relationships and project communications
- Invoicing and payment processing
- Providing customer support

Marketing Communications
(Legal Basis: Consent/Legitimate Interest):
- Sending newsletters and updates about our services (with your consent)
- Sharing relevant industry insights and business tips
- Informing you about new services that may interest you
- Following up on enquiries and potential business opportunities

Website Improvement
- (Legal Basis: Legitimate Interest)
- Analysing website usage to improve user experience
- Understanding visitor behavior to enhance our content
- Technical maintenance and security of our Website
‍
Optimising website performance and functionality
- Legal Compliance (Legal Basis: Legal Obligation)
- Complying with tax, accounting, and legal requirements
- Responding to legal requests and regulatory enquiries
- Maintaining records as required by law

As a sole proprietor business, Matt Furness has direct access to all personal data. We may share your information with:
‍
- Service Providers, web hosting providers for website operation
- Email marketing platforms (with your consent)
- Analytics services like Google Analytics
- Payment processors for invoice payments
- Cloud storage providers for data backup
- Professional advisors (accountants, lawyers) when necessary
- Law enforcement or regulatory bodies when legally required
- Courts or tribunals when compelled by legal process
- Tax authorities as required by law
- Business Transfers: in the unlikely event of business sale or transfer, your data may be transferred to new owners under equivalent privacy protections.

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

Some of our service providers may be located outside the UK/EEA. When we transfer your data internationally, we ensure appropriate safeguards are in place:
- Adequacy decisions by the UK Information Commissioner's Office or European Commission
- Standard Contractual Clauses approved by data protection authorities
- Certification schemes ensuring adequate data protection standards

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Statement:

- Client project data: 7 years after project completion (for legal and tax purposes)
- Marketing communications: Until you unsubscribe or withdraw consent
- Website analytics: 26 months (Google Analytics default)
- General enquiries: 3 years from last contact
- Legal and tax records: As required by UK law (typically 7 years)

Under UK GDPR and Data Protection Act 2018, you have the following rights:

- Right of Access: Request copies of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data in certain circumstances
- Right to Restrict Processing: Limit how we use your data in specific situations
- Right to Data Portability: Receive your data in a portable format
- Right to Object: Object to processing based on legitimate interests or direct marketing
- Right to Withdraw Consent: Withdraw consent for consent-based processing at any time

To exercise any of these rights, please contact us at matt@clickculture.co.uk. We will respond to your request within one month.

Our Website may contain links to third-party websites. This Privacy Statement does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to read the privacy policies of any linked websites you visit.

We may update this Privacy Statement from time to time to reflect changes in our practices or legal requirements. When we make changes, we will:
- Update the "Last updated" date at the top of this statement
- Notify you by email if you are on our contact list and changes are significant
- Post the updated statement on our Website
- Obtain fresh consent if required by law

If you have questions about this Privacy Policy or want to exercise your rights, contact us:
Email: matt@clickculture.co.uk

We process your personal data under the following legal bases:

Consent: For marketing communications and non-essential cookies
Contract Performance: For service delivery and client communications
Legal Obligation: For tax, accounting, and regulatory compliance
Legitimate Interest: For business development, website improvement, and security.
Our legitimate interests are balanced against your rights and freedoms, and you have the right to object to processing based on legitimate interests.
‍
This Privacy Statement is designed to comply with UK GDPR, Data Protection Act 2018, Privacy and Electronic Communications Regulations, and other applicable UK data protection laws.