BEHAVIOUR DESIGN SPRINTS:

Most

change

doesn't stick.

We fix that.

We use the scientific method to make business change stick, so you don't have to rely on hope or hype.

BEHAVIOUR DESIGN SPRINTS:

Most

change

doesn't stick.

We fix that.

We help you make business change land, without relying on hope or hype.

THE STATUS QUO:

Change fails for the same, predictable reasons.

The ‘people’ workstream of transformation efforts typically boils down to training and comms.  

These traditional methods fall short because they:

  1. Assume more awareness ➝ more change
  2. Ignore the real friction with the desired behaviour
  3. Don’t measure or prove change using metrics that matter

OUR APPROACH:

The scientific method, made practical.

We've taken the process used by behavioural scientists and turned it into a sprint format that's practical, simple, and fast.

Sprints help you:
1. Identify the most critical behaviours to change
2. Uncover the best methods to change them
3. Deliver change (with evidence to prove it)

We make sure your

process
culture
tech
strategy
structural
process
culture
tech
strategy
structural
process
culture
tech
strategy
structural
process
culture
tech
strategy
structural
process
culture
tech
strategy

change lands.

how it works:

The scientific method in five simple steps.

L&D professionals
People, Culture, or HR team
Change and transformation pros
Business leaders
G
Goal
Goal

We identify the outcomes we want and the behaviours to shift.

OUTPUT:
Ideal behaviour vision.

A
Approach
Approach

We uncover fuel and friction driving the behaviour to select the best methods.

OUTPUT:
Behaviour change plan.

T
Trial
Trial

We pilot the behaviour change initiative in a small group and measure our success

OUTPUT:
Pilot design and evaluation.

E
Expansion
Expansion

We adapt the pilot initiative to scale it across a bigger audience.

OUTPUT:
Rollout plan.

S
Sustaining
Sustaining

We continually measure, improve, and prove impact on behaviour and the business.

OUTPUT:
Iteration plan.

“Genuine expertise, valuable insights, and a collaborative style that made the process smooth and highly effective.”
Amy De Gregorio
Head of Talent Acquisition, Harding

what you walk away with:

Fast, focused impact (with evidence to prove it).

More impact, less noise

Replace feel-good initiatives with sharp, targeted ones that change behaviour.

Get time and budget back

Ditch old methods that take up all your time (and budget), and spend time on things that actually work.

Credibility and trust

Bake measurement and evidence into the process, so you can prove your impact and build trust.

“Click’s focus on tangible behaviour change is a profound shift from HR methods that focus on abstract concepts like culture and engagement.”
Alex M H Smith
Founder, Basic Arts

case studies:

Read about the times we...

testimonials:

Don't just take our word for it.

01/05
"Click truly get culture. They’re an all-round joy to partner with."
Richard Silvester
Managing Director, Infogr8
“Looking for a credible partner who delivers what they say they will, when they said they will? Look no further. I would recommend Click to anyone looking for a knowledgeable and values-led partner.”
Amy De Gregorio
Head of Talent Acquisition, Harding
"FANTASTIC! And I really mean it… Practical, engaging, and truly thought-provoking."
Serkan Deveci
HR leader
“Click are credible, personable and caring. Any team that works with them is a lucky one!”
Gemma Leach
Senior Manager, BDO
“The deep expertise in behavioural science, flexibility, ability to adapt to our needs, and willingness to go above and beyond has been exceptional.”
Ian Chaloner
Head of People, Harding
“If anyone is looking for behavioural science expertise in the organisational change space, I encourage you to reach out to Click.”
Kate Young
Head of Workplace Diagnostics, Multiverse
“Click always dedicate time to understand our needs. They have a great style which has always received positive feedback from our teams. They can work within short timeframes and provide great advice!”
Amy Dicastiglione Gray
People Director, Hollywood Bowl
"We’ve really enjoyed working with Click. We got such great feedback from it, that we’ve been doing more work with them since."
Linann Shaw
People and Culture Executive, DrDoctor
“Working with Click is like eating at the Fat Duck when you’ve only been to Wagamamas.”
Dan Hipkiss
Head of L&D, Matt Hampson Foundation
“Highly interactive and engaging, with great storytelling and activities. It was very well received and valuable for our audience of over 165 people!”
Prajakta Deshpande
Global L&D Specialist, Accenture
“Click’s focus on tangible behaviour change is a profound shift from HR methods that focus on abstract concepts like culture and engagement.”
Alex Smith
Founder, BasicArts
“Click work at pace and always deliver to a very high standard. They bring great expertise and have really helped us to create something which works for our complex, global organisation.”
Adam Streeter  
Head of Leadership & Culture, Primark
"Click developed an impressive understanding of our firm, its people, and its unique context. The output has been a gamechanger."
Nicola Elakel
Head of Talent & Leadership Development, BDO
“Valuable insights that will help us improve employee experience, customer service, and guest satisfaction."
Eve West
HR Director, Haulfryn
“Matt left us passionate to think and act radically differently. Highly recommend!”
Catherine Walker
Head of Learning Design, Foreign, Commonwealth & Development Office
“Incredibly insightful and collaborative. Matt helped us recruit the right people to elevate our onboard guest experience.”
Nicole Gvalda
Transformation Manager, Harding
“Incredible to work with. Thoughtful and genuinely invested in getting it right. Matt took something complex we’ve been trying to achieve for over 2 years, making it clear and actionable.
Denise Spierenburg
HRBP, Harding
“Click have developed a deep understanding of our business and people. Their workshops are insightful, engaging, and always in high demand. It’s rare to find such a thoughtful and effective partner.”
Talent Specialist
Global Retail Organisation
“We really valued Click’s honesty and objectivity. Working with them was refreshing and seamless!”
Wellbeing Manager
Global Retail Organisation
"Absolutely outstanding. Click went above and beyond to deliver exceptional service. Fast, reliable, and hassle-free. Highly recommend!"
Talent & Development Lead
Global Retail Organisation
“Click bring fresh ideas to everything we’ve worked with them on. We wouldn’t be in the place we are now without them! Nothing is ever too big an ask. Everything is done to the best quality on time!”
Culture Specialist
Global Retail Organisation
“An absolute pleasure to work with! Incredibly flexible, adapting to our needs at every step. Their creativity brought fresh ideas to the table and I wouldn’t hesitate to work with them again.”
Talent Specialist
Global Retail Organisation
“I appreciated your candour and ability to challenge whilst still holding the relationship.  That and your AMAZING creativity really made a huge difference to the outcomes we achieved.”
Head of Talent and Performance
Global Consumer Health Company
“Loved working with Click - credible, trustworthy and delivered above and beyond on every promise. Incredibly knowledgeable and built a great partnership with us - I feel like they’re now an extension of our team!”
Development Lead
Global Retail Organisation

our insights:

We’ve gone deep and pulled no punches in this paper.

Read our No Bull$h!t paper to understand more about our philosophy and method.

Ready to swap feel-good initiatives with ones that do good?

We’ll help you make people and culture development more tangible, credible, and impactful.

make behaviour change happen